Terms of service

Welcome to KainRuffle. By accessing or making a purchase from our online store, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order. If you do not agree with any part of these terms, we kindly ask that you refrain from using our website.

1. User Agreement & General Conditions

KainRuffle operates as an online retailer specializing in shirts, pants & trousers, and skirts. By using this website, you confirm that you are at least 18 years of age, or that you are accessing the site under the supervision of a parent or guardian. You agree to use this website solely for lawful purposes and in a manner that does not infringe upon the rights of KainRuffle or any third party.

All product descriptions, pricing, and availability are subject to change without prior notice. While we strive to display accurate colors and details, we cannot guarantee that your monitor’s rendering of any color will be completely accurate. We reserve the right to refuse or cancel orders at our sole discretion, including but not limited to cases of suspected fraud, unauthorized transactions, or errors in product information.

2. Limitation of Liability

KainRuffle shall not be held liable for any indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, this website or any products purchased herein. This includes, but is not limited to, loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

Our total liability, whether in contract, warranty, tort (including negligence), or otherwise, shall not exceed the amount you paid for the specific product giving rise to the claim. Certain jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. You assume full responsibility for implementing sufficient procedures and checks to meet your specific requirements for accuracy of data input and output.

3. Intellectual Property Rights

All content on this website—including but not limited to text, graphics, logos, images, product photographs, button icons, audio clips, digital downloads, data compilations, and software—is the sole property of KainRuffle or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, or otherwise exploit any content from this website without the prior written consent of KainRuffle. The KainRuffle name, logo, and all related graphics are trademarks of KainRuffle and may not be used in connection with any product or service that is not affiliated with us, in any manner that is likely to cause confusion among customers, or in any way that disparages or discredits our brand.

Any unauthorized use of our intellectual property will result in legal action, and we reserve the right to seek all available remedies, including injunctive relief and monetary damages.

4. Refund Policy

We want you to be completely satisfied with your purchase from KainRuffle. If for any reason you are not, we offer a straightforward refund policy under the following conditions:

Eligibility: To be eligible for a refund, items must be unused, unwashed, and in their original condition with all tags attached. Returns must be initiated within 14 days of the delivery date. Items that show signs of wear, damage, or alteration will not qualify for a refund.

Non-returnable items: For hygiene and safety reasons, certain items such as final-sale merchandise, accessories, or items marked as "non-returnable" cannot be returned unless they arrive defective or damaged.

Process: To initiate a return, please contact our customer support team at [email protected] with your order number and the reason for your return. Once your return is approved, we will provide you with the return address. You are responsible for the cost of return shipping unless the item was received defective or incorrect.

Refund issuance: Once your returned item is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed to your original method of payment within 5–10 business days. Please note that your bank or credit card issuer may take additional time to post the credit to your account.

Late or missing refunds: If you have not received your refund within the stated timeframe, please first check your bank account again. Then contact your credit card company or payment provider, as processing times may vary. If the issue persists, reach out to us at [email protected] and we will assist you promptly.

Exchanges: If you wish to exchange an item for a different size or color, we recommend placing a new order for the desired item and returning the original for a refund. This ensures the fastest processing time and availability.

5. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which KainRuffle operates, without regard to its conflict of law provisions. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.