Shipping policy

Shipping Policy

At KainRuffle, we are committed to delivering your selected shirts, pants & trousers, and skirts in a timely and secure manner. Please review our shipping terms below to understand how your orders are processed and delivered.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation. Once your order is prepared and handed over to our shipping partner, you will receive a confirmation email with tracking details at [email protected].

Shipping Method & Coverage

We currently offer a single, reliable shipping option:

  • Standard Shipping – Available for all domestic and international destinations we serve. Delivery typically takes 5–10 business days depending on your location. Please note that remote areas may experience slightly longer transit times.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address, order weight, and destination. Please note that we do not offer free shipping – a flat or calculated rate will always apply. The exact cost will be clearly displayed before you confirm your purchase.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package’s journey. For any tracking-related questions, feel free to reach out to [email protected] – our team will assist you promptly.

Delivery Issues

If your package does not arrive within the estimated timeframe, or if it arrives damaged, please contact us at [email protected] within 7 days of the expected delivery date. We will investigate the matter and provide a resolution, which may include a replacement or refund, in accordance with our return policy.

Important Notes

  • We are not responsible for delays caused by customs clearance, weather conditions, or unforeseen carrier disruptions.
  • Please ensure your shipping address is accurate and complete. KainRuffle cannot be held liable for packages delivered to incorrectly provided addresses.
  • For international orders, any customs duties, taxes, or import fees are the responsibility of the recipient.

For any further assistance regarding shipping, please email us at [email protected]. We are here to help make your KainRuffle experience smooth and enjoyable.